Privacy Policy

1.1 Personal Information: When you use LandSearch.ng, we collect:

• Full name and contact information (email, phone)
• Property details (address, owner name, title numbers)
• IP address and device information
• Payment information (processed by third-party providers)
• Transaction history and search activity

1.2 Non-Personal Information: We may collect analytics data including browser type, pages visited, and time spent on the Service.

We use collected information to:

• Process and deliver land verification services
• Generate property due diligence reports
• Verify payment and process transactions
• Communicate with you about your search requests
• Comply with legal and regulatory requirements
• Detect and prevent fraud or unauthorized use
• Improve our Service and user experience
• Send service updates and announcements

We do NOT sell or share your personal information with third parties for marketing purposes.

3.1 Contract Performance: We process your information to fulfill our service agreement with you.

3.2 Legal Compliance: We may process information to comply with Nigerian laws, regulations, and government directives regarding financial crimes, money laundering, and property fraud prevention.

3.3 Legitimate Interests: We process information to protect against fraud, maintain service security, and improve user experience.

3.4 Consent: We obtain your consent for optional marketing communications and analytics.

4.1 Service Records: We retain your search requests, reports, and transaction data for 7 years to comply with Nigerian regulatory requirements for financial and property transactions.

4.2 Communication Records: Email communications may be retained for 3 years.

4.3 Analytics Data: Non-personal analytics data is retained for 12 months for service improvement purposes.

4.4 Deletion Upon Request: You may request data deletion except where retention is required by law or for fraud prevention purposes.

5.1 Encryption: We use SSL/TLS encryption to protect data in transit. Sensitive data at rest is encrypted using industry-standard encryption methods.

5.2 Access Controls: Personal information is accessible only to authorized personnel with legitimate business needs. We implement role-based access controls and regular access reviews.

5.3 Security Measures: We employ various security measures including firewalls, intrusion detection systems, regular security audits, and secure coding practices to protect your data.

5.4 No Absolute Security: While we implement industry-standard security measures, no system is completely secure. We cannot guarantee absolute security and are not liable for unauthorized access due to factors beyond our reasonable control, including but not limited to:

• Third-party service provider breaches
• Malicious attacks or hacking
• User error or negligence
• Technical failures or system errors
• Force majeure events

5.5 Breach Notification: In case of a data breach affecting personal information, we will notify affected users and relevant authorities within 72 hours as required by applicable law, unless the breach is unlikely to result in a risk to your rights and freedoms.

5.6 User Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

6.1 Service Providers: We share information with trusted service providers including:

• Payment processors (for transaction processing)
• Cloud hosting providers (for data storage)
• Email service providers (for communications)

6.2 Legal Requirements: We may disclose information when required by law, including to government agencies, law enforcement, or courts.

6.3 Fraud Prevention: We may share information with fraud detection services and law enforcement to prevent illegal activities.

6.4 No Marketing Sharing: We do not share personal information with third parties for marketing purposes.

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact hello@landsearch.ng

11.1 Purpose Limitation: We process your personal data only for the purposes stated in this Privacy Policy and for compatible purposes. We will not use your data for purposes incompatible with the original purpose without your consent.

11.2 Data Minimization: We collect and process only the minimum amount of personal data necessary to provide our services and fulfill our legal obligations.

11.3 Accuracy: We take reasonable steps to ensure that personal data we process is accurate and up-to-date. You are responsible for providing accurate information and notifying us of any changes.

12.1 Automated Processing: We may use automated systems to process your data for fraud detection, risk assessment, and service delivery. You have the right to request human review of automated decisions that significantly affect you.

12.2 Profiling: We do not engage in automated profiling that produces legal effects or significantly affects you without your explicit consent.

For privacy inquiries, data subject requests, or to exercise your rights, contact:

Email: hello@landsearch.ng

Address: Lagos, Nigeria

We will respond to your requests within 30 days as required by applicable data protection laws.